涉外秘書英語

UNIT 1 Making and Answering Telephone
接打電話
1.1 Answering an Acquaintance's Phone
接聽熟人電話
1.2 Answering a Stranger's Phone
接聽陌生人電話
1.3 Call Transferring
轉接電話
1.4 Answering the Phone for Your Boss
上司不在或為上司擋駕的電話
1.5 Leaving and Taking Messages
電話留言和記錄
1.6 When the Telephone Line is Busy
電話占線
1.7 Handling Calls of Wrong Numbers UNIT 1 Making and Answering Telephone 接打電話   1.1 Answering an Acquaintance's Phone   接聽熟人電話   1.2 Answering a Stranger's Phone   接聽陌生人電話   1.3 Call Transferring   轉接電話   1.4 Answering the Phone for Your Boss   上司不在或為上司擋駕的電話   1.5 Leaving and Taking Messages   電話留言和記錄   1.6 When the Telephone Line is Busy   電話占線   1.7 Handling Calls of Wrong Numbers   接到撥錯的電話和撥錯電話后   1.8 International Telephone   國際電話   1.9 Making and Answering Telephone Calls by a Secretary   秘書如何接打電話 UNIT 2 Reception 接待   2.1 Making Appointments   安排約見   2.2 Changing an Appointment   改變約見   2.3 Receiving Visitors with an Appointment   接待有約而來者   2.4 Receiving Visitors without an Appointment   接待無約而來者   2.5 HOW to Make Visitors Wait   請來客等候   2.6 Declining Visitors for Your Boss   擋駕   2.7 Reception Timetable   接待表   2.8 HOW to Receive Visitors   如何接待來客   2.9 How to Make Appointments   如何安排約見 UNIT 3 Arranging Schedules and Business Trips for Your Boss 上司工作日程和商務旅行安排   3.1 Arranging Schedules   工作日程安排   3.2 Arranging Business Trips   商務旅行安排   3.3 Booking Airplane Tickets   預訂機票   3.4 Enquiring about Railway Tickets   詢問火車票   3.5 Booking Hotel Rooms   預訂賓館房間   3.6 On the Journey   旅途中   3.7 Appreciation Letters   感謝函 UNIT 4 Arranging Meetings 安排會議   4.1 Meeting Announcements   會議通知   4.2 Meeting Schedules   會議日程表   4.3 Useful English Words in Conference   會議服務中常用英語   4.4 Meeting Minutes   會議記錄   4.5 How to Prepare an Agenda   如何制定議程 UNIT 5 Mails，Telexes and Faxes 處理郵件和電傳、傳真   5.1 Registration of Incoming Mails   收到郵件登記   5.2 Registration of Expected Mails   將要收到郵件登記   5.3 Preparing Mail Digest   郵件摘要   5.4 Forwarding of Mails   郵件轉送   5.5 Mail Routing Slip   郵件傳閱   5.6 Telexes   電傳   5.7 Faxes   傳真   5.8 How to Deal with Incoming Mails   如何處理收到的郵件 UNIT 6 How to Write English Letters 英文信函的寫法   6.1 An Example   普通英文信函舉例   6.2 The Structure of an English Letter   普通英文信函的結構   6.3 Business Letters   英文商務信函   6.4 Format of English Letters   英文信函的格式   6.5 The Envelope   英文信封的寫法 UNIT 7 Letters in Socialization 常用社交類英文信   7.1 Invitations and Replies   邀請與答復   7.2 Appreciation Letters   感謝信   7.3 Congratulation Letters   賀信   7.4 Condolence Letters   慰問信 UNIT 8 Business Letters(I) 商務信函(一)   8.1 Enquiry and Offer   詢價和報價信   8.2 Order   訂購信   8.3 Shipment   裝運   8.4 Payment   付款信函 UNIT 9 Business Letters(Ⅱ) 商務信函(二)   9.1 Trade Contract   貿易合同   9.2 Claims   索賠   9.3 Settlement of Claims   理賠 UNIT 10 Application for an Secretarial Job 如何應聘涉外秘書職位   10.1 Writing Application Letters   寫應聘信   10.2 Writing a Resume   寫簡歷   10.3 Job Interview Skills   求職面試技巧   10.4 Interview Dialogues   面試對話   10.5 Testing One's Skills   技能測試   10.6 After the Interview   面試后   10.7 HOW to Prepare for an Interview   如何為面試作準備 參考文獻 后記