采購(gòu)管理與庫(kù)存控制（第3版）

第 1 章 采購(gòu)管理與庫(kù)存控制概論 ········ 1
1.1 采購(gòu)管理與庫(kù)存控制的智慧 ··········· 3
1.1.1 基本理念和思維方式 ··········· 3
1.1.2 采購(gòu)管理與庫(kù)存控制的關(guān)系 ································ 5
1.1.3 管理實(shí)踐中常見(jiàn)的認(rèn)識(shí)誤區(qū) ································ 7
1.2 采購(gòu)管理概述 ··························· 11
1.2.1 采購(gòu)管理的演變與發(fā)展 ······ 11
1.2.2 供應(yīng)鏈管理對(duì)采購(gòu)的要求 ··· 12
1.3 庫(kù)存控制概述 ··························· 15
1.3.1 庫(kù)存控制的發(fā)展 ··············· 15
1.3.2 供應(yīng)鏈管理對(duì)庫(kù)存控制的要求 ······························ 16
本章小結(jié) ········································ 19
習(xí)題 ·············································· 20
第 2 章 采購(gòu)管理基礎(chǔ) ························ 24
2.1 采購(gòu)管理的概念與作用 ··············· 26
2.1.1 采購(gòu)與采購(gòu)管理的概念 ······ 26
2.1.2 采購(gòu)的地位與作用 ············ 28
2.2 采購(gòu)流程 ································· 29
2.2.1 采購(gòu)作業(yè)的一般流程 ········· 30
2.2.2 供應(yīng)鏈環(huán)境下的采購(gòu)流程 ··· 34
2.3 采購(gòu)模式 ································· 37
2.3.1 詢價(jià)采購(gòu) ························ 37
2.3.2 招標(biāo)采購(gòu) ························ 40
2.3.3 政府采購(gòu) ························ 44
2.3.4 采購(gòu) ························ 45
2.3.5 電子采購(gòu) ························ 49
2.4 采購(gòu)需求與計(jì)劃 ························ 51
2.4.1 采購(gòu)需求 ························ 51
2.4.2 采購(gòu)計(jì)劃 ························ 53
本章小結(jié) ········································ 58
習(xí)題 ·············································· 59
第 3 章 采購(gòu)價(jià)格與成本管理 ············· 64
3.1 采購(gòu)價(jià)格 ································· 66
3.1.1 采購(gòu)價(jià)格影響因素 ············ 66
3.1.2 供應(yīng)商產(chǎn)品成本構(gòu)成 ········· 68
3.1.3 供應(yīng)商定價(jià)方法 ··············· 69
3.1.4 采購(gòu)價(jià)格的確定 ··············· 72
3.2 采購(gòu)成本的分析 ························ 74
3.2.1 整體采購(gòu)成本的理念 ········· 74
3.2.2 具體采購(gòu)成本的分析 ········· 75
3.3 采購(gòu)成本的控制 ························ 78
3.3.1 控制采購(gòu)成本的戰(zhàn)略思考 ··· 78
3.3.2 控制采購(gòu)成本的常見(jiàn)策略 ··· 80
3.3.3 控制采購(gòu)成本的策略選擇 ··· 82
本章小結(jié) ········································ 84
習(xí)題 ·············································· 85
第 4 章 供應(yīng)商管理 ··························· 87
4.1 供應(yīng)商管理概述 ························ 88
4.1.1 供應(yīng)商管理的概念與作用 ··· 88
4.1.2 供應(yīng)商管理的主要步驟 ······ 90
4.2 供應(yīng)商的開發(fā)與選擇 ·················· 91
4.2.1 開發(fā)與選擇前需考慮的問(wèn)題 ······························ 92
4.2.2 供應(yīng)商的分類與標(biāo)準(zhǔn)設(shè)置 ··· 95
4.2.3 供應(yīng)商選擇的過(guò)程與方法 ··· 99
4.3 供應(yīng)商日常動(dòng)態(tài)管理 ················· 101
4.3.1 供應(yīng)商績(jī)效考評(píng) ·············· 101
4.3.2 供應(yīng)商激勵(lì) ···················· 106
4.3.3 供應(yīng)商整合 ···················· 108
4.3.4 供應(yīng)商風(fēng)險(xiǎn)控制 ·············· 109
本章小結(jié) ······································· 111
習(xí)題 ············································· 112
第 5 章 采購(gòu)談判 ······························ 117
5.1 采購(gòu)談判概述 ·························· 119
5.2 采購(gòu)談判的程序 ······················· 120
5.2.1 談判的準(zhǔn)備階段 ·············· 120
5.2.2 談判的開局階段 ·············· 126
5.2.3 談判的正式磋商階段 ········ 128
5.2.4 談判的終局階段 ·············· 131
5.3 采購(gòu)談判的技巧 ······················· 132
5.3.1 報(bào)價(jià)技巧 ······················· 132
5.3.2 還價(jià)技巧 ······················· 134
5.3.3 讓步技巧 ······················· 139
5.3.4 其他應(yīng)對(duì)技巧 ················· 141
5.4 電子談判 ································ 144
5.4.1 電子談判的特點(diǎn)和分類 ····· 144
5.4.2 電子談判系統(tǒng) ················· 145
本章小結(jié) ······································· 147
習(xí)題 ············································· 148
第 6 章 采購(gòu)合同管理 ······················· 155
6.1 采購(gòu)合同的內(nèi)容和形式 ·············· 156
6.1.1 采購(gòu)合同的含義 ·············· 156
6.1.2 采購(gòu)合同的內(nèi)容 ·············· 159
6.1.3 采購(gòu)合同的形式 ·············· 161
6.2 采購(gòu)合同的實(shí)施管理 ················· 163
6.2.1 采購(gòu)合同的訂立 ·············· 163
6.2.2 訂單跟蹤 ······················· 166
6.2.3 交貨期管理 ···················· 168
6.2.4 質(zhì)量管理和檢驗(yàn) ·············· 172
6.3 采購(gòu)合同的風(fēng)險(xiǎn)管理 ················· 178
6.3.1 采購(gòu)合同風(fēng)險(xiǎn)及承擔(dān) ········ 179
6.3.2 采購(gòu)合同風(fēng)險(xiǎn)的形成 ········ 180
6.3.3 采購(gòu)合同風(fēng)險(xiǎn)的防范 ········ 187
本章小結(jié) ······································· 192
習(xí)題 ············································· 193
第 7 章 庫(kù)存控制基礎(chǔ) ······················· 196
7.1 庫(kù)存基礎(chǔ)知識(shí) ·························· 198
7.1.1 如何看待庫(kù)存 ················· 198
7.1.2 庫(kù)存的分類 ···················· 199
7.2 庫(kù)存產(chǎn)生的原因 ······················· 200
7.2.1 計(jì)劃性或策略性庫(kù)存 ········ 200
7.2.2 管理失誤產(chǎn)生的庫(kù)存 ········ 201
7.2.3 為提高服務(wù)水平而保有的庫(kù)存 ····························· 202
7.2.4 為降低總成本而增加的庫(kù)存 ····························· 202
7.2.5 不確定性因素的影響 ········ 203
7.2.6 供應(yīng)鏈中“牛鞭效應(yīng)”的影響 ····························· 203
7.3 庫(kù)存管理思想和目標(biāo) ················· 208
7.3.1 庫(kù)存管理思想 ················· 208
7.3.2 庫(kù)管理目標(biāo) ················· 209
7.4 庫(kù)存控制方法 ·························· 213
7.4.1 庫(kù)存結(jié)構(gòu)控制 ················· 213
7.4.2 流程管理 ······················· 214
7.4.3 庫(kù)存量決策 ···················· 218
7.5 現(xiàn)代管理思想與庫(kù)存 ················· 220
7.5.1 ERP 與庫(kù)存管理 ·············· 221
7.5.2 JIT 與庫(kù)存管理 ··············· 224
本章小結(jié) ······································· 227
習(xí)題 ············································· 229
第 8 章 庫(kù)存控制策略 ······················· 232
8.1 庫(kù)存結(jié)構(gòu)的控制策略 ················· 233
8.1.1 ABC 分類法 ··················· 234
8.1.2 關(guān)鍵因素分析法 ·············· 240
8.2 訂貨模式的選擇策略 ················· 240
8.2.1 定量訂貨法 ···················· 241
8.2.2 定期訂貨法 ···················· 243
8.2.3 雙堆法 ·························· 246
8.3 訂貨時(shí)間與訂貨量的確定 ··········· 247
8.3.1 經(jīng)濟(jì)訂貨量模型 ·············· 247
8.3.2 定量訂貨法的訂貨點(diǎn) ········ 252
8.3.3 定期訂貨模型的訂貨量 ····· 254
8.4 安全庫(kù)存的設(shè)定 ······················· 256
8.4.1 訂貨提前期固定，需求量變化的情況 ···················· 257
8.4.2 需求量固定，訂貨提前期變化的情況 ···················· 257
8.4.3 需求量和訂貨提前期都隨機(jī)變化的情況 ···················· 258
本章小結(jié) ······································· 259
習(xí)題 ············································· 260
第 9 章 企業(yè)內(nèi)部庫(kù)存控制 ················ 264
9.1 倉(cāng)儲(chǔ)管理中的庫(kù)存控制 ·············· 266
9.1.1 入庫(kù)作業(yè)中的庫(kù)存控制 ····· 266
9.1.2 保管作業(yè)中的庫(kù)存控制 ····· 270
9.1.3 出庫(kù)作業(yè)中的庫(kù)存控制 ····· 273
9.2 生產(chǎn)管理中的庫(kù)存控制 ·············· 277
9.2.1 生產(chǎn)系統(tǒng)規(guī)劃中的庫(kù)存控制 ····························· 277
9.2.2 生產(chǎn)計(jì)劃與運(yùn)行中的庫(kù)存控制 ····························· 280
9.2.3 質(zhì)量管理中的庫(kù)存控制 ····· 283
9.3 營(yíng)銷管理中的庫(kù)存控制 ·············· 284
9.3.1 市場(chǎng)調(diào)研中的庫(kù)存控制 ····· 284
9.3.2 渠道與價(jià)格管理中的庫(kù)存控制 ····························· 285
9.3.3 售后服務(wù)中的庫(kù)存控制 ····· 286
9.4 其他環(huán)節(jié)中的庫(kù)存控制 ·············· 289
9.4.1 產(chǎn)品設(shè)計(jì)中的庫(kù)存控制 ····· 289
9.4.2 滯廢料管理中的庫(kù)存控制 ····························· 292
9.4.3 備件管理中的庫(kù)存控制 ····· 296
本章小結(jié) ······································· 299
習(xí)題 ············································· 300
第 10 章 供應(yīng)鏈庫(kù)存管理 ················· 306
10.1 供應(yīng)鏈庫(kù)存管理概述 ··············· 307
10.1.1 供應(yīng)鏈庫(kù)存 ·················· 307
10.1.2 供應(yīng)鏈庫(kù)存管理的特點(diǎn) ··························· 309
10.1.3 供應(yīng)鏈庫(kù)存管理存在的問(wèn)題 ··························· 310
10.1.4 供應(yīng)鏈庫(kù)存管理的改進(jìn)