第一周 Warm Reception熱情招待篇星期一 Greeting Custome歡迎顧客星期二 Making Recommendatio for Custome向顧客推薦星期三 Try-on試穿星期四 Talking about Price談價格星期五 Payment付賬星期六 After-sale Service售后服務第二周 Selling Dunnage出售日用品篇星期一 Selling Fruits and Vegetables出售水果和蔬菜星期二 Selling Cigarettes and Liquor出售煙酒星期三 Selling Cosmetics出售化妝品星期四 Selling Perfume and Glasses出售香水和眼鏡星期五 Selling Books and Stationery出售書本和文具星期六 Selling Medicament出售醫(yī)藥用品第三周 Selling Household Commodities出售家用產品篇星期一 Selling Clocks,Watches and Toys出售鐘表和玩具星期二 Selling Tea and Oil出售茶葉和糧油星期三 Selling Home Appliances and Office Equipment出售家用電器和辦公器材星期四 Selling Kitchen Uteils出售廚房用具星期五 Selling Furniture出售家具星期六 Selling Mobiles and Cameras出售手機和相機第四周 Selling Clothes and Jewelry出售服飾篇星期一 Selling Suit-dresses出售女裝星期二 Selling Men's Clothing出售男裝星期三 Selling Ladies'shoes出售女鞋星期四 Selling Men's Shoes出售男鞋星期五 Selling Hats and Ties出售帽子和領帶星期六 Selling Jewelry出售首飾配件第五周 Selling Other Things出售其他商品篇星期一 Selling Handicrafts出售手工藝品星期二 Selling Antiques and Porcelain出售古董瓷器星期三 Selling Flowe出售鮮花星期四 Selling Houses出售房子星期五 Selling Ca出售車子星期六 Selling Sports Goods出售體育用品