商務英語學習情境教程

situation one establishing a company
step one establishing your own import and export company
1. cautions to run an export company
2. the organization of a company
3. forming an import and export company
step two developing an export marketing plan
1. multiple choices
2. developing your marketing plan
step three selecting your product
step four naming your company
1. slogan matching
2. finishing your company information
3. making your business cards
step five making your company profile
1. composing your company profile
2. writing a company profile for wal-mart stores
situation two attending trade fairs
step one domestic trade fairs
1. finding out about domestic trade fairs and get ready for them
2. inviting some guests
3. negotiating with visitors
4. entertaining your guests （chinese food）
5. following-up the business
step two international trade fairs
1. finding out about trade fairs abroad
2. booking international air tickets
3. arranging a hotel abroad
4. flying to another country
5. negotiating with visitors
6. having dinner with customers （western food）
situation three a factory tour
step one meeting guests at airport
1. matching the marks with their names
2. reproducing the situation
step two visiting your factory
1. drawing a factory layout
2. drafting a conversation for your factory tour
step three presenting your company
1. imitating the situation
2. describing company profiles
3. a project
step four presenting your products
1. presenting your products with a dialogue
2. a small project
3. composing a catalogue sheet
step five discussing with your customers
1. having a negotiation
2. packing and transportation
situation four solving problems
step one dealing with complaints and problems
1. making complaints
2. entertaining claims
step two finding a solution
1. refunding for a claim
2. sending maintainers to solve the problems
situation five recruiting staff
step one interview
1. candidates' skills
2. hair style and dress style for a job interview
3. composing a dialogue for the interview
4. matching the titles
5. describing the interview situations
6. writing a cv to apply for a job
7. debate competition
sten two staffoualitv
1. multiple choice
2. business protocols
3. word puzzle
4. multiple intelligences survey
vocabulary
參考文獻