酒店英語(yǔ)900句

Lesson 1 Inquiring Informati on
　詢問(wèn)
Lesson 2 Making A Reservation
　預(yù)訂
Lesson 3 Reception
　接待
Lesson 4 Handling Guests’Complaints
　處理投訴
Lesson 5 The Cashier
　收銀員
Lesson 6 Telephone Calls
　電話
Lesson 7 The Housekeeping
　客房
Lesson 8 Wake—up Call Service
　喚醒服務(wù)
Lesson 9 Maintenance
　維修
Lesson 10 Laundry Service
　洗衣服務(wù)
Lesson 11 Food And Beverage
　餐飲
Lesson 12 Bar Service
　酒吧服務(wù)
Lesson 13 Security Service
　保安服務(wù)
Lesson 14 Health And Recreation
　康樂(lè)
Lesson 15 Beauty And Hair—dressing
　美容與美發(fā)
Lesson 16 Secretarial Staff
　秘書人員
Lesson 17 Shopping
　購(gòu)物
Appendix 1 Everyday Vocabulary
　附錄1 酒店英語(yǔ)常用詞匯
Appendix 2 Name Of Hotel's Departments
　附錄2 酒店部門名稱
Appendix 3 Occupation And Position
　附錄3 職位
Appendix 4 Di shware
　附錄4 餐具
Appendix 5 Menu
　附錄5 菜肴
Appendix 6 Nameplate and Public Notice in Hotels
　附錄6 酒店標(biāo)示牌及告示常用語(yǔ)
Appendix 7 Commonly Used Expressions in Beauty Parlors
　附錄7 美容中心常用詞匯
References 參考資料