一、商務接待 1. Meeting at the Airport機場接客 2. Establishing Business Relations建立業(yè)務聯(lián)系 3. Small Talk寒暄 4. Making an Introduction彼此介紹 5. Arrival of Foreign Businessmen外商到達 6. On the Way to the Hotel去賓館路上 7. Further Contact進一步接觸 8. Making an Appointment安排約會 9. Changing an Appointment變更約會 10. Reserving a Room預定房問 11. Traveling by Bus and Subway乘坐公共汽車和地鐵 12. Shopping購物 13. Reserving a Flight預訂航班 14. Customs Formalities海關手續(xù) 15. Discussing the Schedule討論日程安排 16. Checking—out退房 17. Saying Goodbye辭行 18. Making an Invitation邀請赴宴 19. Taking an Order點餐 20. Dinner Table Conversation餐桌交談 21. Describing Food描述食物 22. Thanks for Entertaining感謝宴請 23. Receiving Visitors接待來訪 24. Routine日常工作 25. Business Phone Call商務電話 26. Company Profile公司介紹 27. Introducing a Department部門介紹 28. Visiting a Factory(I)參觀工廠(1) 29. Visiting a Factory(2)參觀工廠(2) 二、商務談判 30. Bargaining討價還價 31. Talking about Commission and Diount洽談傭金與折扣 32. Complaints投訴 33. Claim索賠 34. Biand Tender招標投標 35. Negotiation on Trademark商標談判 36. Arranging for the Meeting安排會議 37. At the Meeting在會議上 38. Group Meetings小組會議 39. Appointing an Agent(I)指定代理(I) 40. Appointing an Agent(2)指定代理(2) 41. Signing a Contract簽訂合同 42. Quotation報價 43. Packing包裝 44. Insurance保險 45. Placing an Order訂貨 46. Joint Venture合資 47. Technology Transfer技術轉讓 三、企業(yè)經(jīng)營管理 48. Talking about the Job談論工作 49. Work Summary工作總結 50. Career Development職業(yè)發(fā)展 51. Types of Companies企業(yè)類型 52. Business Plans商務計劃 53. Setting up a Business設立企業(yè) 54. Franchising特許經(jīng)營 55. Staff公司員工 56. Corl=3rate Culture公司文化 57. Merger and Acquisition(1)并購(1) 58. Merger and Acquisition(2)并購(2) 59. Corporate Responsibility公司責任 60. Company Structure(I)公司結構(1) 61. Company Structure(2)公司結構(2) 62. Business Environfnent商務環(huán)境 63. Risks Control風險控制 64. Internal Communication公司內(nèi)部溝通 65. Business Media商業(yè)媒體 66. Advertisement廣告 67. Press Release新聞發(fā)布 68. At the Trade Fair商品交易會 69. Exhibition展銷會 70. Training培訓 71. Headhunting獵頭 72. Human Resources Management人力資源管理 73. Team WorkSpirit團隊精神 74. Market Research市場調(diào)研 75. Product Introduction介紹產(chǎn)品 76. Marketing Strategies營銷戰(zhàn)略 77. Pricing&Payment定價付款 78. After—sale Service售后服務 79. Supply Chain Process供應流程 80. Company Procurement公司采購 81. Choosing a Suppler選擇供應商 82. Production Process生產(chǎn)過程 83. Budget預算 84. Financial Decision財務決策 85. Production Cost生產(chǎn)成本 86. Finance and Clients企業(yè)財務與客戶 87. Cash Cycle現(xiàn)金循環(huán) 88. Performance and Balance of Payments業(yè)績與收支 89. International Payment國際支付 90. Balance Sheet資產(chǎn)負債表 91. Information Technology信息技術 92. E-business電子商務