1 Establishing Business Relations建立業(yè)務關系
2 Business Dinner商務晚宴
3 Inquiries and Replies詢盤與答復
4 Offer and Counter-offer報盤與還盤
5 Negotiating prices議價
6 Placing Orders訂購
7 Terms of Payment付款條件
8 Packing包裝
9 Shipment運送
10 Insurance保險
11 Com plaints and Claims投訴與索賠