銀行柜面英語會話（英漢對照）

Unit One　Everyday Reception日常接待
Ⅰ　Greetings
問候
Ⅱ　Introductions
介紹
Ⅲ　Making Appointments
約會
Ⅳ　Making Apologies
道歉
Ⅴ　Making Inquiries
詢問
Ⅵ　Making Phone Calls
打電話
Ⅶ　Meeting Foreign Guests
接待外賓
Ⅷ　Making Polite Requests
禮貌請求
Ⅸ　Saying Goodbye
道別
Unit Two Cash Services現(xiàn)金業(yè)務(wù)
Ⅰ　Opening An Account
開戶
Ⅱ　Making A Deposit
存款
Ⅲ　Withdrawing Money
取款
Ⅳ　Withdrawing In Advance
提前支取
Ⅴ　Reporting A Lost Passbook
存折掛失
Ⅵ　Making Inquiries
詢問
Ⅶ　Corporate Agreement Savings
單位協(xié)定存款
Ⅷ　Group Account Deposit
集團(tuán)賬戶存款
Ⅸ　Remittance And Cashing Business
匯兌業(yè)務(wù)
Ⅹ　Confiscating Counterfeit Notes
沒收假鈔
Unit Three Foreign Exchange Business外匯業(yè)務(wù)
Ⅰ　Opening A Foreign Exchange Account
開立外匯賬戶
Ⅱ　Foreign Exchange Savings And Withdrawals
外匯存取款
Ⅲ　Closing An Account
銷戶
Ⅳ　Money Exchange
貨幣兌換
Ⅴ　Purchasing Foreign Exchange For Personal Affairs
因私購買外匯
Ⅷ　Foreign Currency Holding Certificate
外幣攜帶證業(yè)務(wù)
Ⅵ　Deposit Certificate
存款證明業(yè)務(wù)
Ⅶ　International Remittance
國際匯兌
1．Foreign Exchange Incoming Payment
　　匯入?yún)R款
2．Foreign Exchange Outgoing Payment
　匯出匯款
Ⅷ　Foreign Exchange Sale And Purchase Business
結(jié)售匯業(yè)務(wù)
Ⅹ　Travelers Check
旅行支票
Ⅺ　Buying And Selling Foreign Exchange For Clients
代客外匯買賣
Unit Four Personal Financing Business個人理財業(yè)務(wù)
Ⅰ　Financing Services
理財服務(wù)
Ⅱ　Personalized Wealth Management
個性化理財
Ⅲ　Multiple Individual Investment Services
多元化個人投資服務(wù)
Ⅳ　Financing Consultation And Analysis
　理財咨詢分析
Ⅴ　Financial Standing Investigation
資信調(diào)查
Ⅵ　Custodial Box Service
保管箱業(yè)務(wù)
Unit Five Agency Services代理業(yè)務(wù)
Ⅰ　Wage Distribution Agency Services
代發(fā)工資業(yè)務(wù)
Ⅱ Telephone And Mobile Phone Charges Agency Services
代收電話、手機費業(yè)務(wù)
Ⅲ　Electricity，Gas，Water Charges Agency Services
代收電、氣、水費業(yè)務(wù)
Ⅳ　Commission Insurance Business
代理保險業(yè)務(wù)
Ⅴ　Commission Securities Business
代理證券業(yè)務(wù)
Ⅵ　Commission Bonds Business
代理債券業(yè)務(wù)
Ⅶ Commission Funds Business
代理基金業(yè)務(wù)
Ⅷ Commission Tax Withholding
代理稅收業(yè)務(wù)
Ⅸ　Agent Services For Corporations
代辦公司業(yè)務(wù)
Unit Six Personal Consumer Credit個人消費信貸
Ⅰ Petty Consumer Loan
小額消費貸款
Ⅱ Personal Pledge Loan
個人質(zhì)押貸款
Ⅲ Large Consumer Durables Loan
大額耐用消費品貸款
Ⅳ Personal Housing Loan
個人住房貸款
Ⅴ Loan For Housing Decoration
住房裝修貸款
Ⅵ Personal Loan For Studying Abroad
個人留學(xué)貸款
Ⅶ Personal Automobile Consumer Loan
個人汽車消費貸款
Unit Seven Corporate Credit Business
公司信貸業(yè)務(wù)
Ⅰ　Working Capital Loan
流動資金貸款
Ⅱ　Fixed Asset Loan
固定資產(chǎn)貸款
Ⅲ　Discounting Business
貼現(xiàn)業(yè)務(wù)
Ⅳ　Bank——Enterprise Cooperation Agreement
　銀企合作協(xié)議
Ⅴ　Comprehensive Credit Granting
綜合授信
Unit Eight E-Banking
電子銀行業(yè)務(wù)
Ⅰ Phone Banking
電話銀行業(yè)務(wù)
Ⅱ　Mobile Phone Banking
手機銀行業(yè)務(wù)
Ⅲ　Internet Banking
網(wǎng)上銀行業(yè)務(wù)
Ⅳ　Self-Service Banking
自助銀行
Unit Nine International Settlement Business國際結(jié)算業(yè)務(wù)
Ⅰ　Clean Collection
光票托收業(yè)務(wù)
Ⅱ Documentary Collection
跟單托收
Ⅲ Opening L/C
開立信用證
Ⅳ　Amendment Of L/C
修改信用證
Ⅴ Documents Received
來單
Ⅵ　Bills．Purchased
買入單據(jù)
Ⅶ Rejected Documents
拒付退單
Ⅷ Export L/C
出口信用證
Ⅸ Processing Documents
寄單索匯
Ⅹ　Receipt Of Proceeds
收匯
Unit　Ten Bank Card Business銀行卡業(yè)務(wù)
Ⅰ Inquiry About Peony Card
詢問牡丹卡
Ⅱ　Application Procedures
申領(lǐng)手續(xù)
Ⅲ　Upon Receipt Of Card
領(lǐng)卡
Ⅳ　Using Your Card
　使用信用卡
Ⅴ　ATM/POS
使用ATM/POS機
Ⅵ　Reporting A Lost Card
信用卡掛失
Vocabulary
常用詞匯