本書是用英語編寫的電子商務技術教材,共18章,包括電子商務的起源與模型、因特網與環(huán)球網基礎、EDI、在線支付、移動電子商務、電子商務安全、電子商務法律問題、電子商務稅收問題、電子客戶關系管理、電子商務模式、B2B電子商務、電子商務策略、電子物流、網絡營銷、動態(tài)定價、電子商務的影響與意義、電子政務、案例分析等內容。本書內容覆蓋了當今電子商務技術的各個方面,并力求體現(xiàn)電子商務的最新發(fā)展。目錄:序前言Chapter1TheBasicsofE-CommerceChapter2TheInternetandWorldWideWeb:E-CommerceInfrastructureChapter3ElectronicDataInterchangeChapter4OnlineMonetaryTransactionsChapter5E-BusinessModelsChapter6Business-to-BusinessElectronicCommerceChapter7InternetMarketingChapter8PricingandMarketMakingontheInternetChapter9TheM-BusinessEvolutionChapter10e-LogisticsChapter11E-GovernmentChapter12e-CRMChapter13InternetSecurityChapter14LegalandEthicalissuesinInternetChapter15InternetTaxationChapter16ImpactsofECChapter17CreatinganIntegratedE-commerceStrategyChapter18E-CommerceCaseStudy參考資料